PRIVACY POLICY

CONTACT

Last updated: 04/07/2025

Eclat Power (“we”, “us”, or “our”) respects and is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in accordance with applicable data protection laws.

1. Collection of Personal Data

1.1 We may collect your personal data in a variety of ways, including but not limited to:

When you use our services.
When you communicate with us via telephone, email, chat, or other channels.
When you participate in surveys, promotions, or events.
When you visit our website, mobile apps, or social media pages.

1.2 The types of personal data we may collect include, but are not limited to:

Name, identification number, and contact details (such as address, email, and phone number).
Date of birth, gender, and nationality.
Payment information.
Records of interactions and transactions with us.
Technical data, including IP address, browser type, and device information.

2. Purpose of Collecting Personal Data

Your personal data may be collected and processed for the following purposes:

To manage and operate our services, website, and business.
To communicate with you regarding your account, transactions, or enquiries.
To process payments and fulfill contractual obligations.
To improve our services, including research and data analytics.
To provide marketing and promotional materials (where permitted by law or with your consent).
To comply with legal or regulatory obligations.
For any other purpose reasonably related to the above.

3. Disclosure of Personal Data

We may disclose your personal data to:

Our subsidiaries, affiliates, or related companies.
Our third-party service providers, vendors, and partners who assist in operating our business.
Payment processors and financial institutions.
Regulatory authorities or legal bodies, as required by applicable laws.
Any party with your consent or where disclosure is necessary to protect our rights and interests.

4. Protection of Personal Data

We implement reasonable security measures to protect your personal data against loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure.

5. Retention of Personal Data

We will retain your personal data for as long as necessary to fulfill the purposes stated in this Privacy Policy or as required by law.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Enhance your browsing experience.
Analyze site traffic and usage patterns.
Enable certain features and functionalities.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use some parts of our website.

7. Access and Correction of Personal Data

You may request to access or correct your personal data held by us. To do so, please contact us using the details below. We may require you to verify your identity before processing your request.

8. Withdrawal of Consent

If you have consented to our use of your personal data, you may withdraw your consent at any time by contacting us. Please note that withdrawal of consent may affect our ability to provide you with certain services.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Eclat Power Email: general.svc@eclatsa.com